Cancellation policy

1. Subscriptions

By purchasing a Pure Balance subscription, you will benefit from regular deliveries, depending on the frequency and duration selected. Payment details are stored securely, and payment is processed automatically for each delivery, except when advance payment is chosen.

✔️ Automatic Renewal

Some subscriptions may be automatically renewed at the end of the selected period. If you do not wish to continue the subscription, you can cancel it at any time before the next renewal.

✔️ Modification or Cancellation

You have the option to modify or cancel the subscription directly from your customer account. The links received in your order confirmation emails will guide you to the subscription management section.

💡 Important: Please consult our Return and Refund Policy for information regarding product returns and processing refunds related to subscriptions.

How Can You Manage Your Subscriptions?

🔗 All these options can be managed directly from your customer account or via the links received by email. If you need additional assistance, you can contact us through our support page on our website.

Important Additional Policies

📌 All modifications or cancellations must be made before orders are processed.

📌 For full details regarding payment, delivery, and return policies, please consult: