Carefully crafted formulas with thoughtfully selected quality ingredients for maximum efficacy.
Legal notice
Privacy Policy Pure Balance S.R.L.
At Pure Balance S.R.L., protecting your personal data is a priority. We are committed to complying with all legal regulations regarding data protection and ensuring the confidentiality and security of the information you provide to us.
Company Details:
S.C. Pure Balance S.R.L. is a company registered in Romania, with head office at:
📍 36D Drumul Bacriului Street, Roșu Village, Chiajna Commune, Ilfov
🧾 Trade Register No.: J2024033853004
📊 VAT / Tax ID: RO50747135
Protecting Your Rights to Privacy and Image
We want to offer you a safe online experience and protect your right to privacy as much as possible. Your personal data is processed solely for the purposes for which you provided it to us, in accordance with the General Data Protection Regulation (GDPR).
Scope of the Privacy Policy and Cookies
This Privacy Policy explains how Pure Balance S.R.L. collects, uses, and protects your personal data when you use the website www.purebalance.ro and its subdomains. It also includes information on the use of cookies and how they can be managed.
What Data We Collect
When you register on the website, place an order, or subscribe to our newsletter, we collect the following personal data:
✔️ First and Last Name
✔️ Email Address
✔️ Phone Number
✔️ Delivery Address
✔️ Billing Details
We also collect IP address and cookie information to improve your experience on our website.
How Do We Use Your Data?
Your personal data is used for:
✔️ Processing orders and delivering products.
✔️ Creating a personal account on our website.
✔️ Sending notifications regarding order status.
✔️ Providing assistance and support.
✔️ Sending newsletters and promotional communications, only if you have given your consent.
Managing Subscriptions and Unsubscribing
You have full control over your data and the communications you receive from us.
✔️ My Account: You can delete your account and associated data directly from the My Account section on the website.
✔️ Newsletter: You can unsubscribe at any time using the link in the last email received.
✔️ Price and Stock Alerts: You can unsubscribe directly from the notification email.
SMS and Email Marketing
By providing your phone number and email address, you consent to receive marketing communications, including:
✔️ Special promotions.
✔️ Product launches.
✔️ Information about discounts and offers.
You can unsubscribe at any time by following the instructions in the messages received or by contacting us at contact@purebalance.ro.
Sharing Data with Third Parties
We will not sell or rent your personal data to third parties. However, we may share your information with our trusted partners, such as courier service providers and payment processors, to ensure order delivery and payment handling.
Note: We take all necessary measures to ensure that our partners comply with GDPR regulations.
Your Rights
Under the GDPR Regulation, you have the following rights regarding your personal data:
1️⃣ Right to information – to know what data we collect and how we use it.
2️⃣ Right of access – to request a copy of your personal data.
3️⃣ Right to rectification – to request the correction of inaccurate data.
4️⃣ Right to erasure – to request the deletion of your data from our systems.
5️⃣ Right to object – to object to the processing of your data for marketing purposes.
6️⃣ Right to data portability – to request the transfer of your data to another controller.
To exercise these rights, you can contact us at contact@purebalance.ro.
Data Retention
Your personal data will be kept only for the period necessary to fulfill the purposes for which it was collected, in compliance with applicable legal provisions. For example:
Data related to orders (invoices) will be kept in accordance with tax legislation (e.g., 10 years).
Customer account data will be retained until a request for account deletion is made.
Data collected for marketing purposes based on consent will be retained until consent is withdrawn.
Data Security
Pure Balance S.R.L. uses appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or alteration.
✔️ Encrypted passwords for accounts.
✔️ SSL to secure connections on the website.
✔️ Regular updates to security systems.
Cookies
Our website uses cookies to provide you with a personalized experience and to improve site functionality.
What are cookies?
Cookies are small files stored on your device that help us improve your browsing experience.
✔️ Essential cookies: for the operation of the website.
✔️ Analytics cookies: to understand user behavior on the site.
You can manage or disable cookies in your browser settings.
Changes to the Privacy Policy
This policy may be updated periodically to reflect legislative changes or updates to how we collect and use data.
We will publish any changes on this page. Continued use of our website following the policy update constitutes acceptance of the changes.
Contact
For questions or requests regarding your personal data, you can contact us at:
📧 Email: contact@purebalance.ro
📞 Phone: +40 758 133 133
📍 Address: Strada Drumul Bacriului Nr. 36D, Sat Roșu, Comuna Chiajna, Ilfov
